Add Built-in Missed Calls Counter in SDK

Title:

Add Built-in Missed Calls Counter in SDK


Description:

We need a built-in mechanism to track or display the number of missed calls for users. This functionality is crucial for real-time communication apps, as it helps users stay informed about any calls they may have missed while they were offline or unavailable.

Proposed Feature:
Introduce a native missed calls counter within the SDK that:

  • Automatically increments when an incoming call is not answered.

  • Can be queried or displayed per user or conversation.

  • Resets or adjusts once the user acknowledges or returns the call.

Benefits:

  • Enhances user experience by providing better call visibility.

  • Reduces the need for developers to implement custom missed call tracking logic.

  • Aligns with user expectations based on common calling app behaviors.

Use Cases:

  • Messaging apps with integrated calling.

  • Customer support or service platforms.

  • Collaboration tools where call history and engagement matter.

We believe this feature would significantly improve the usability and completeness of the calling experience within the SDK.

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Status

New

Board

πŸ’‘ Feature Request

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