Add Sensitive Data Masking (Phone & Email) Support in New Moderation System

We are currently using the new Moderation system and observed that the Contact Details Filter and Email Filter only block messages when phone numbers or email addresses are detected.

In the earlier Legacy Data Masking feature, there was an option to mask sensitive information (such as phone numbers and email addresses) while still allowing the message to be delivered. However, this masking capability does not appear to be available in the new Moderation system.

Current Behavior:

• Messages containing phone numbers or email addresses are completely blocked.

Expected Behavior / Requirement:

• The message should be delivered successfully.

• Sensitive information such as phone numbers and email addresses should be automatically masked instead of blocking the message.

  • Example:

    • Phone: 9876543210 → 98XXXXXX10

    • Email: john.doe@gmail.com → jo***@gmail.com