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Expose CometChat Dashboard Metrics via API for CRM Integration

We have a use case where customers want to display CometChat dashboard metrics directly inside their internal CRM or applications. Currently, while messaging events can be captured using webhooks, there is no API available to programmatically fetch dashboard-level metrics (such as message counts, usage analytics, user activity, etc.).

Providing an API or endpoint to access these metrics would allow teams to automatically sync CometChat analytics with their internal systems and display them in custom dashboards for stakeholders such as brokers, admins, or support teams.

This enhancement would enable better reporting, automation, and deeper integration of CometChat analytics into external platforms like CRMs and internal business tools.

Status: Idea

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