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Historical Messages Should Reflect Updated User Avatars

Feature Request

Currently, when a user updates their profile picture, the new avatar is shown correctly on the Dashboard and on newly sent messages. However, all previously sent messages continue to display the old avatar, because the avatar URL stored in historical message objects is not refreshed after the update.

We request a feature that ensures historical messages automatically use the latest avatar of the user, instead of relying on the avatar value stored at message-creation time.

This will ensure visual consistency across the chat history and prevent outdated profile images from appearing in older messages.

Status: Completed1 comment

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Comments1

  • Pourav Raj changed status to Completed
    TeamPinned

    Hi! This is now available — historical messages can be configured to automatically reflect the user's latest avatar and name, ensuring visual consistency across your entire chat history.

    To enable this for your app, please raise a request with our support team here:

    Submit a Request

    Let us know if you have any questions!