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Retry or Re-upload Option for Failed Media Uploads Due to Network Issues

Feature Request

Currently, when a media or image upload fails due to poor or unstable network connectivity, there is no option for the user to retry or re-upload the file directly. We propose adding a retry or re-upload option for failed media uploads, allowing users to easily attempt the upload again without restarting the entire process. This enhancement would improve usability and provide a smoother experience in cases where uploads fail due to temporary network issues.

Status: Completed1 comment

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Comments1

  • Ketan changed status to Completed
    TeamPinned

    This feature is now live. Users can retry failed media uploads when an upload is interrupted due to network issues, without having to start the entire process again.

    You can find the implementation details here:

    React: https://www.cometchat.com/docs/ui-kit/react/core-features#media-sharing

    Thanks for the feedback and for helping us improve CometChat.